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Return Policy

Return Policy

At Lodha, we are committed to ensuring your satisfaction with every purchase. We understand that there may be occasions when you need to return a product, and we're here to assist you with that process. Please read our return policy carefully to make the return process as smooth as possible.

1. Eligibility for Returns:

You may be eligible to return an item if it meets the following conditions:

  • The product is in its original condition and packaging.
  • You initiated the return within 3 days from the date of delivery.
  • The product has not been used or damaged in any way.

2. Non-Returnable Items:

Certain items are non-returnable, including but not limited to:

  • Customized or personalized items.
  • Perishable goods.
  • Items that are not in their original condition, damaged, or missing parts.
  • Products with a broken seal for health or hygiene reasons.
  • Items marked as "Final Sale" or "Clearance."

3. Return Process:

To initiate a return, please follow these steps:

  • Email us at INFO@LODHA.WS
  • Our team will contact you and help you on it 


6. Contact Us:

If you have any questions or need assistance with the return process, please contact our customer support team at INFO@LODHA.WS or +912912740410

7. Policy Changes:

We reserve the right to modify or update this return policy at any time. Any changes will be posted on our website with the effective date.

Thank you for choosing Lodha. We appreciate your business and are committed to providing quality products and excellent customer service.